Deploying Office 2007 Compatibility pack via Group Policy

Posted September 12th, 2008 by Matt Shadbolt

Since Microsoft released 2007 and the new .*x file format there have been some compatibility problems – sure you can save your documents in the “old” 2003 format – but you loose some of the extra functionality available for 2007 users.

Microsoft released an installer to resolve these problems allowing 2003 users to open 2007 formatted Office documents. I’m going to explain how to deploy this patch for you AD domain.

Firstly, download the FileFormatConvers.exe file from http://www.microsoft.com/downloads/details.aspx?FamilyID=941b3470-3ae9-4aee-8f43-c6bb74cd1466&displaylang=en

Create a directory C:\DEPLOY and place the .exe in there. Open a command shell and type the following:

C:\DEPLOY\FileFormatConverters.exe /extract:C:\DEPLOY\

This will extract the files to the directory and you will end up with two main files – 012Conv.CAB & O12Conv.MSI

You now need to place these two files onto a file server share where all your users have read permissions.

Now open up your Group Policy console and create a new policy – I reuse a policy called Software Deploy. Expand out the Computers Configuration and select the Software Settings > Software Installation.
Right-click in the right hand pane and select New > Package.

Browse to the package on the file share you are going to use and select the O12Conv.MSI file and choose OPEN. When prompted choose Assigned (you can also choose Publish but this option will not automatically install the software for your users – it will just make the package available for them to install). Once you have pressed OK you will find the package in your GPO.

Link this GPO to your OU where you keep you computers and do some testing. Read my previous posts on troubleshooting Group Policy if you have any dramas.

Easy as that. Deploying this package via Group Policy is the easiest way to ensure you won’t receive any more support calls complaining that your users can’t open 2007 formatted Office files!

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5 Responses to “Deploying Office 2007 Compatibility pack via Group Policy”

  • Joe Says:
    September 25th, 2008 at 1:13 am

    Worked like a charm. Thanks!

  • felixvah Says:
    January 7th, 2009 at 5:38 am

    I’ve followed the instruction you provided above, but I still can’t get it to work. When I open a file created with office 2007 on a machine with office 2003 I was prompt to download the FileFormatConverters again. When I install manually I was able to accomplish, but when I open the file I got an error. Can you please give an idea what I’ve done wrong? Thanks

  • mattshadbolt Says:
    January 14th, 2009 at 9:50 am

    Hi felixvah,
    Is the Compatibility pack installing on the client? You can tell by viewing the Add/Remove Programs.

  • rhst11 Says:
    August 28th, 2009 at 12:39 pm

    Hi, I have similar situation. The deployment seems can’t pick up the cab file. It only install the msi file and added itself to the add and remove programs list with only 300kb. I don’t have the folder C:\Program Files\Microsoft Office\office12
    I also ensured both cab and msi files are in the deployment share folder.
    Any idea?

  • mattshadbolt Says:
    August 28th, 2009 at 12:47 pm

    Most issues with the deployment are due to user permisions on the file location. Can you grant FULL to both NTFS & Share permssions where the msi and cab file are located?

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